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The PetMeds Customer Care team is here to make shopping for your pet worry-free. If your pet isn’t happy or you just changed your mind, our policy is to ensure 100% satisfaction with every order.

If anything in your order is missing, damaged, or incorrect, let us know within 72 hours of delivery for a refund or exchange.

For all non-prescription items — including food — we can help find a different solution to meet your pets' needs or issue a full refund within 90 days of receipt.

PetMeds stands alone in our prescription medication refund policy.If you’re not 100% satisfied with your prescribed medication, we can offer prorated refunds up to 30 days after your order ships.

Some items must be returned by mail, while others can be discarded or donated.Please see our Returns & Refunds Policy or Contact Us to learn more.

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We only sell premium, evidence-based products, designed to support your pet’s health at every stage.

We collaborate with veterinarians, health insurance providers, and other experts to offer more expertise and better solutions.

We create accessible top-quality health solutions for all pet families, regardless of location or budget.

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Enrichment Ideas for Your Dog

Enrichment activities help prevent boredom, reduce anxiety, and strengthen the bond between you and your pup. Explore fun and simple ways to keep your dog’s brain busy.

Fresh Breath & Healthy Smiles

Dogs need regular dental care to prevent plaque buildup, bad breath, and other serious issues. We’ll walk you through simple, stress-free products to keep those canine chompers clean.

Spring Allergies on Dogs

Just like humans, dogs can suffer from seasonal allergies — causing sneezing, scratching, and discomfort when pollen counts rise. Bring your dog some much-needed relief.