Reset Password
Has your email changed?
If you no longer use the email address associated with your PetMeds account, you may contact customer service for help restoring access to your account.
Get PetMeds app
Faster easier shopping!
-
Brands
- Brands
Apoquel
Bark
Bravecto
Dr Cuddles
Galliprant
Heartgard
Hill's
Interceptor Plus
NexGard
Nutramax
Purina
Royal Canin
Seresto
Simparica
Simparica TRIO
Vetmedin
- Today’s deals
Free & Easy Returns
The PetMeds Customer Care team is here to make shopping for your pet worry-free. If your pet isn’t happy or you just changed your mind, our policy is to ensure 100% satisfaction with every order.
If anything in your order is missing, damaged, or incorrect, let us know within 72 hours of delivery for a refund or exchange.
For all non-prescription items — including food — we can help find a different solution to meet your pets' needs or issue a full refund within 90 days of receipt.
PetMeds stands alone in our prescription medication refund policy.If you’re not 100% satisfied with your prescribed medication, we can offer prorated refunds up to 30 days after your order ships.
Some items must be returned by mail, while others can be discarded or donated.Please see our Returns & Refunds Policy or Contact Us to learn more.
See a lower price somewhere?
We’ll match it! 100% satisfaction guaranteed!
Call or text 1-800-738-6337, or email us
Tell us where you found the lower price
We’ll verify the lower price
Your shipment is on its way!
Contact us
You're in good hands with our team! Send us a message, and we'll get back to you as soon as possible.
Mailing Address
PetMed Express, Inc.
420 S. Congress Ave. #100
Delray Beach, Fl 33445
420 S. Congress Ave. #100
Delray Beach, Fl 33445
For Prescriptions, Click Here.
Live Chat